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Free Delivery at Rs.1500
Free Delivery at Rs.1500

Terms & Conditions

Return and Exchange Policy

  • Customer should lodge a claim request within 24 hours of receiving a product
  • Customer must provide the purchase proof of item from khanaan , it could be purchase invoice ,bank transaction or any other which shows that customer purchased the product from Khanaan
  • Customer could return a purchased product within 7 days of purchase , please keep in mind all the seals should be intact and product should be in its original undamaged packaging
  • If product packing is damaged then Khanaan reserve right to send it back to customer
  • Khanaan will accept a claim if customer received a damaged , faulty or not received same as shown at our website
  • There would be no change of mind option to return a product .
  • No return on promotional or sale items
  • Customer will send parcel at his own delivery expenses to khanaan in case of return
  • Khanaan would not be responsible to refund the delivery charges

 Warranty policy

  • Khanaan itself will not provide  warranty of any product directly .
  • If there is warranty for any product it would be clearly described on product .

 Protection of Personal Information of Customers

  • Khanaan respect customers’ privacy and will not provide customers’ personal information to any third party, person ,organization or to any other
  • Customers’ personal data is protected within our secure and protected system and software.
  • Khanaan collect customer information for sake of order processing , improving customer services , inform our customers about sale and promotions

 Khanaan will not be responsible for following

  • Any direct or indirect damage to any person , third party or anyone arising from using the product of khanaan
  • Financial loss of customer owing to act of God
  • Loss of customer due to any unwanted situation in State